We want our patrons to be satisfied with their purchases made from the shop. All return requests must be emailed within 14 days of receipt. All products available have been thoroughly inspected prior to loading into inventory and are thoroughly inspected again prior to being shipped. All items are sleeved and place in top loaders, paper wrapped, bubble wrapped, and placed into a zip seal bag and mailed in a bubble mailer envelope. All damage that occurs in transit will need to be processed through the appropriate postal carrier. Every precaution is made on our end to ensure safe arrival of the purchased products. If you feel that you are entitled to a refund please shoot us an email and we will begin the process asap.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. WARNING: ALL DAMAGES THAT OCCUR DUE TO THE POSTAL SERVICE NEGLIGENCE WILL NEED TO BE HANDLED THROUGH THEM. EVERY EFFORT IS MADE TO PROTECT THE PRODUCT FROM DAMAGE BUT WE HAVE NO CONTROL OVER IRRESPONSIBLE POSTAL WORKERS!!!!!!!!!
We can ship to virtually any address in the world. The default shipping zone is set for the United States due to the location of the shop. However, if you are willing to pay the additional rates that are required of international shipments send us an email and we will work with you. International shipments are not eligible for returns due to increased costs associated for you the buyer and us as well so please be sure to remember that when you place your order.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.